Privacy Policy

Information We Collect

We collect information in several ways when you interact with our services. This includes details you provide directly, information gathered automatically through your use of our website, and data we receive from third-party sources when you choose to connect your accounts.

How We Use Your Information

Your information helps us provide better services and communicate effectively with you. We use data to deliver our educational programs, improve our neural network tools, and keep you informed about developments that matter to your learning journey.

Specifically, we process your information to manage your account, deliver educational content, process payments, provide customer support, send relevant updates about programs, and analyze usage patterns to improve our services. We also use aggregated, non-personal data to understand how our neural network tools perform and where we can make improvements.

Data Storage and Security

We store your information on secure servers located in Canada, with additional backup systems to ensure data integrity. Our security measures include encryption of sensitive data, regular security audits, access controls limiting who can view your information, and secure protocols for data transmission.

Your Privacy Rights

Under Canadian privacy legislation, including PIPEDA, you have specific rights regarding your personal information. We make it straightforward for you to exercise these rights and maintain control over your data.

Sharing Information

We share your information only when necessary to provide our services or when required by law. This includes trusted service providers who help us deliver educational programs, payment processors for enrollment fees, and analytics services that help us understand how to improve our offerings.

All third parties we work with are contractually bound to protect your information and use it only for the specific purposes we've authorized. We conduct regular reviews of these partnerships to ensure they maintain appropriate security standards. In the event of a business transfer or acquisition, your information would be transferred under the same privacy protections outlined in this policy.

Cookies and Tracking

Our website uses cookies to improve your browsing experience and help us understand how you use our services. Essential cookies are necessary for basic website functionality, while analytics cookies help us improve our content and user experience.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality or your ability to access some features of our educational platform.

International Data Transfers

While we primarily store and process data within Canada, some of our service providers may process information in other countries with adequate privacy protections. When this occurs, we ensure appropriate safeguards are in place through contractual agreements and compliance with Canadian privacy standards.

Any international transfers are conducted only with your consent or when necessary to provide the services you've requested. We maintain the same level of privacy protection regardless of where your data is processed.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our services, technology, and legal requirements. When we make significant changes, we'll notify you by email and post the updated policy on our website at least 30 days before the changes take effect.